Question 1

How do I create an account?

Accepted Answer

Visit the homepage
Click "Start saving memories now."
Create your parent account
Add child profiles
Start connecting memories

Question 2

How do I add a child profile?

Accepted Answer

Inside your dashboard:
Click Add Child
Enter your child’s information
Add a profile photo if desired
Save the profile

Question 3

How do I edit my child’s profile?

Accepted Answer

Open your child’s profile and click Edit Profile to:
update names
change profile photos
update album links
edit details

Question 4

How do I change a profile picture?

Accepted Answer

Open Edit Profile and upload a new image, then save your changes.

Question 5

Can I add more than one child?

Accepted Answer

Yes. You can create separate memory spaces for each child.

Question 6

How do I update album links?

Accepted Answer

Open Edit Profile, paste the new album link, and click Save Changes.

Question 7

How do I remove or replace an album?

Accepted Answer

Simply remove the existing link and replace it with a new one.

Question 8

Why is my child’s profile not showing correctly?

Accepted Answer

Make sure:
all required fields are completed
the album link is valid
changes were saved successfully

Question 9

Can children edit their own profiles?

Accepted Answer

Currently, profile editing is managed by parents.

Frequently asked questions